Privacy notice
Updated 11 November 2026
Contacting our team
When you submit an inquiry, we collect your email address, optional name or company and phone number, and the message you provide. We use these details to respond to your request and manage follow-up.
Where inquiries go
Website form submissions are stored in a restricted administrator inbox on our hosting server. A notification may also be sent to our business mailbox. Messages sent directly by email are stored in our email service. Our website and business email are hosted by Hostinger.
Cookies and security
The inquiry form uses a session cookie to protect submissions. The administrator area uses a session cookie for login. For abuse prevention, the form records a keyed hash of the connecting IP address for up to 24 hours. Hosting and email providers may maintain their own security and operational logs.
Other contact channels
If you choose WhatsApp or open an email draft, your message is handled by that service when you send it. Review the message and the service’s privacy information before sending. Please avoid including medical records, payment card details, passwords or other sensitive information in an inquiry.
Retention and requests
Inquiries and correspondence remain available to our team for follow-up until removed by the website or mailbox administrator. You can contact us to ask about access, corrections or deletion of your inquiry information, subject to any applicable retention requirements.